Important Notice: By creating an account or using hi80, you confirm that you have read and agreed to these terms and conditions in full. If you do not agree with any part of them, please refrain from using the platform.
Hi80 (hereinafter referred to as "we", "the platform", or "hi80") is an internationally licensed online gaming platform serving users in Bangladesh and other countries. These Terms and Conditions constitute a legally binding agreement between hi80 and its users.
These Terms and Conditions have been written in Bengali for the convenience of Bangladeshi users. In the event of any discrepancy, the English version shall take precedence. hi80 reserves the right to amend these Terms and Conditions at any time. Continued use of the platform following any changes will be considered acceptance of the updated terms.
Applicability: These Terms and Conditions apply to the hi80.bet website, mobile app, and all other hi80 services.
To register on hi80, you must meet the following requirements:
- You must be at least 18 years old.
- You are not registering from a country or region where online gaming is prohibited by law.
- All information provided at registration must be accurate, complete, and your own.
- Each person may register only one account.
- Multiple accounts may not be created from the same household or device.
At registration, you must provide a valid email address and mobile number. hi80 may request additional documentation for identity verification at any time. Failure to provide the required information may result in temporary or permanent account suspension.
Age Verification: hi80 may verify your age using a national ID card, passport, or driving licence. Withdrawals may be delayed until verification is complete.
The following rules apply to all financial transactions on hi80:
- The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳500.
- Deposits and withdrawals must be made using the same payment method (e.g., if you deposit via Mobile Pay, withdrawals must also be made via Mobile Pay).
- KYC verification must be completed before any withdrawal can be processed.
- Hi80 reserves the right to investigate any suspicious transactions.
- Under our anti-money laundering policy, additional verification may be required for large transactions.
Deposits are generally credited to your account instantly. Withdrawals are typically processed within 24 to 72 hours, with faster processing available for VIP members. Delays may occur due to bank holidays or technical issues.
Important: Depositing from a third-party account is strictly prohibited. Any such transaction will be reversed and the account may be suspended.
The following general terms apply to all hi80 bonuses and promotional offers. Individual bonuses may also carry their own specific terms and conditions.
- The welcome bonus is available to new members only and can be claimed once.
- Wagering requirements must be met within the specified time period after the bonus is claimed.
- Bonus funds cannot be withdrawn directly without first being played through.
- Multiple bonuses cannot be used at the same time unless explicitly stated.
- If bonus abuse is detected, hi80 reserves the right to forfeit the bonus and any associated winnings.
- Wagering requirements also apply to winnings from free spins.
Hi80 reserves the right to modify, suspend, or cancel any promotion at any time. For full details on bonuses, Promotions Page View.
Wagering Example: For example, if you receive a ৳1,000 bonus with a 20x wagering requirement, you must wager ৳20,000 before making a withdrawal.
All games on hi80 are conducted fairly and transparently. Our games use Random Number Generator (RNG) technology, which is regularly audited by independent third parties.
- Each game has its own rules, which can be found directly within the game interface.
- If a game result is voided due to a technical error, hi80 will refund the stake for that bet.
- In Live Casino games, the dealer's decision is final.
- In Sports Betting, match results are determined in accordance with the decisions of the relevant sports authority.
- If a match is cancelled, the bet amount will be refunded.
Hi80 is committed to keeping the gaming experience fair. If you have any concerns about the outcome of a game, please contact our support team immediately.
The following activities are strictly prohibited on the hi80 platform:
- Money laundering or transacting with funds from illegal sources.
- Abusing the bonus system or claiming bonuses through fraudulent means.
- Creating multiple accounts or using someone else's account.
- Using software, bots, or automated systems in games.
- Harassing other members or using offensive language.
- Attempting to interfere with or compromise the platform's security systems.
- Exploiting game vulnerabilities or bugs dishonestly.
Consequences: Involvement in any of the prohibited activities listed above will result in permanent account closure, and all balances may be forfeited. Legal action may also be taken where necessary.
Hi80 reserves the right to temporarily or permanently suspend any account under the following circumstances:
- Violation of these Terms and Conditions.
- Failure to verify your identity or providing false information.
- If suspicious or fraudulent activity is detected.
- Under the direction of a court or regulatory authority.
You may close your account at any time. Please withdraw any available balance before doing so. After closure, your data will be retained for a defined period as required for security and legal purposes.
Hi80 is not liable for the following:
- Games interrupted mid-session due to loss of internet connection or technical issues.
- Transaction delays caused by third-party payment providers.
- Losses caused by issues with your device or software.
- Any losses resulting from unauthorised access to your account where you have shared your password with another person.
Hi80 is committed to delivering the highest level of service at all times. However, occasional disruptions may occur due to technical issues. In such cases, hi80 will work to resolve the problem as quickly as possible.
Protecting your personal information is a top priority at hi80. We follow a transparent policy on how your data is collected, stored, and used.
- Your personal information will never be sold to third parties.
- Your information will only be used to provide services and meet legal obligations.
- All data is stored in encrypted form.
- You may request to access or delete your personal data.
To learn more, visit our Privacy Policy page.
Hi80 believes gaming should be purely for entertainment. We encourage all our members to play responsibly, and offer a range of tools to help them do so:
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Self-Exclusion: Exclude yourself from the platform temporarily or permanently.
- Reality Check: Receive notifications about your gaming session at set intervals.
- Cooling-Off Period: Option to take a temporary break.
If you're struggling with gaming addiction or need support, contact our Responsible Gaming page for details of support organisations.
Please note: Gaming is for entertainment purposes only. You should not chase losses by placing further bets. Never gamble more than you can afford to lose.
Hi80 reserves the right to update these Terms and Conditions at any time. For any significant changes, we will notify members via email or an on-platform notification.
Continued use of the platform after updated terms are published will be considered acceptance of the new terms. Visit this page regularly to stay up to date.
If you have any questions or comments regarding these Terms and Conditions, please get in touch with us:
- Email: support@hi80.bet
- Live Chat: Click the chat button in the bottom right corner of the website.
- Support Hours: 24 hours a day, 7 days a week.
- Language: Support is available in both Bengali and English.
Our support team is always ready to answer any questions you may have. For more information, visit our FAQ Page View.